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Facilitation -- What is Facilitation
Pages 10 of 19 Different Facilitation Methods -- Approaches to Whole Systems Change

PARTICIPATIVE DESIGN WORKSHOP

Purpose/ outcomes To enable the organization to function in an interrelated structure of self-managing work groups.
Number of participants
  • 5 - 12 people per workshop
  • Successes reported with groups up to 25
Type of Participants People from the entire value chain:
  • Entire work group (usually 2-3 adjacent organizational levels, starting at the bottom)
  • Cross-level, multi-function or same function
Typical Duration Preparation: 2 weeks - 4 months Event: 1 - 3 days per organizational grouping
Total Transition: Ongoing organizational support of new way of operation
Brief Example A major marketing research firm used PDWs to combine 6 departments into one group that functioned as a self-managing team. As a result of the Participative Design Workshop, the group's productivity increased 160% within the first 7 months.
When to Use
  • An organization wishes to increase levels of commitment, productivity and effectiveness
  • Senior management is committed to a structure of interrelated self-managing work groups
  • Senior management supports the culture changes identified above
When Not to Use
  • Senior management is not committed to dramatically higher performance through intelligent redistribution of power and decisions to relevant groups
  • Senior management will not support the changes identified above
Impact on cultural assumptions
  • No supervision from above the working group
  • Leadership is an activity not a position
  • Work groups organize their work
  • Flatter organization
  • Higher-ups provide information and resources to groups, NOT coordinate and control the work
  • Groups are held accountable, not individuals
  • Increased assumption of power and negotiating
  • The basic performance unit is the work group, not the individual
  • Career progressions made by lateral assignments and new skills and competency acquisition
  • "We're all in this together" attitude, need to change compensation and reward system to reflect that (e.g., group rewards)
Creator(s) Fred Emery & Merrelyn Emery
Creation Date 1971
Historical Context Theory Coal mines in England; one outperformed the other with less technology and money spent on the operation. Research revealed the principles now embodied in the PDW.

for more information about Participative Design Workshop contact the Fred Emery Institute at:
http://www.fredemery.com.au

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