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Facilitation -- What is Facilitation
Pages 2 of 19 Different Facilitation Methods -- Approaches to Whole Systems Change

APPRECIATIVE INQUIRY

Purpose/ outcomes To enable full voice appreciative participation that taps the organization's positive change core and inspires collaborative action that serves the whole system.
Number of participants 20 - 2,000 involved in interviews, large scale meetings and collaborative actions
Type of Participants Internal and External stakeholders - all co-creators - those who hold images and tell stories about the organization
Typical Duration Preparation: Work begins with the first question asked
Conduct method: 1 day - many months in non-conference design; AI Summit: 4 - 6 days
Total Transition: 3 months - 1 year
Brief Example Nutrimeal Brazil closed the food processing plant for 5 days and invited 700 people including customers and community members to an Appreciative Inquiry Summit. The results are full voice commitment to a renewed strategic plan and a 300% increase in sales within 3 months. The whole company choose to meet as a large group twice a year to ensure progress on the strategic plan.
When to Use
  • To create a positive revolution
  • To enhance strategic cooperation overcoming conflict, competition
  • To catalyze whole system culture change
  • To facilitate high participation planning
  • To mobilize global organization design and development
  • To integrate multiple change initiatives into a focused whole system effort
  • To support large-scale mergers and acquisitions
When Not to Use
  • Whatever you are doing is getting the results you desire
  • When lacking commitment to a positive approach to change
Creator(s) Fundamental shift toward cooperation, equality of voice, high participation, a positive revolution, inquiry and improvisational learning as daily practices, appreciative leadership, and focus on life giving forces - socially, financially and ecologically.
Impact on cultural assumptions David Cooperrider, Suresh Srivastva and colleagues at Case Western Reserve University, and The Taos Institute
Creation Date 1987
Historical Context Theory
  • Social Construction
  • Anticipatory Imagery Theory
  • Narrative TheoryPragmatics
  • Post modern shifts in global organizing
  • Deficit models of change are simply not serving the greater good

more information about Appreciative Inquiry can be found at:
http://appreciativeinquiry.cwru.edu/info/contact.cfm

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