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FAST CYCLE FULL PARTICIPATION
| Purpose/ outcomes |
To improve an organization's key results through a redesign proposal (structural, technical work process, work content, role, and support system changes) and a transition plan. |
| Number of participants |
- Typically under 100 people per meeting
- Can be designed for larger gatherings
|
| Type of Participants |
- External stakeholders and organizational members (Meeting 1 and 2 Organization Search and External Expectations)
- Organizational members only (Meetings 3-5 (Work Life Analysis, Technical Work System Analysis, and New Design and Implementation)
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| Typical Duration |
Preparation: 1 - 6 months
Event: 2 - 2 ½ days per meeting, 5 meetings
Total Transition: 2 - 11 months
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| Brief Example |
High-Speed Marking Systems, Inc. used FCFP to redesign assembly, pack, ship process. The effort resulted in:
- Improvement in Customer Returns worth 10% annual gross revenue
- Changed physical layout so that assembly, warehouse, pack, ship and customer service were co-located
- People in those functions cross-trained to better control information and process flow accuracy
|
| When to Use |
- Need suggests work redesign
- Time is of the essence in the change effort
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| When Not to Use |
- Application is not work redesign.
- Ill-will prevails in organization
- No collaboration agreement between Management and Union, if there is one
|
| Impact on cultural assumptions |
- Social affiliations, reporting and co-worker relationships, roles and responsibilities, authority, skill and knowledge, job progression, and pay are subject to change
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| Creator(s) |
Collaboration of Bill and Mary Pasmore, Al Fitz, Bob Rehm, and Gary Frank |
| Creation Date |
1992 |
| Historical Context Theory |
Based on sociotechnical systems work redesign and the theory and assumptions of the Search Conference |
[If you have a website to recommend for this that may offer resources for further learning on this method, please
http://thataway.org/
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